Organisations must be able to formulate a clear and compelling vision, independent of funding, policy and product changes, where the mission and purpose identify a clear point of difference from others, and external impacts don’t pose a threat to outcomes and sustainability.
Build a plan with goals and measurable outcomes, using tools, insights and evidence, to support strategic planning activities. With a people (clients and staff) first approach, consider your desired culture, values and behaviours, alongside process, quality assurance, product and service development to meet your customer’s needs, with a half or full day commitment.
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